Whats On Your Mind?
WHERE DO I EVEN START?
We know that Home Care can be confusing, which is why we do everything we can to demystify it for you. Our Care Navigation program assists each person who seeks our services in understanding their options, making great decisions, and keeping costs low. You can also use our Virtual Advisor to start to get a sense of your care needs.
CAN I AFFORD THIS?
There are many ways to pay for care such as Medicare, Medicaid and Private Insurance. Our Care Navigators will work with you to get the assistance you need, based on their comprehensive knowledge and experience in the healthcare industry.
WHAT KIND OF CARE DO I NEED?
Our Virtual Advisor is a great tool to help with that, but you can also speak directly with a Care Navigator. From companionship to clinical care, like intensive nursing and hospice, we provide all levels of caregiving to match your specific circumstance.
HOW DO I KNOW HOW MUCH CARE I NEED?
Do you need help with housekeeping, or do you need a constant presence to ensure life runs smoothly? Our strength is providing a continuum of care that changes based on your needs and condition. From caregiving to nursing to therapy we can help you determine the level of care that seems right.
WHO WILL BE HELPING ME?
Each person has a Care Navigator to determine care needs and payment options. From there, you will have a dedicated team of care providers to meet your medical, non-medical, and advocacy needs that works in harmony through Care Navigation.
HOW DO I KNOW TEAM MEMBERS ARE QUALIFIED AND SCREENED?
Integrity has rigorous internal training for all team members when we hire them, and also with required ongoing training. Our team members go through a background screening process and have routine on-site supervision visits to assess quality and competency.
WILL IT ALWAYS BE THE SAME PEOPLE?
As much as possible, yes. Sometimes a hiccup in schedule can’t be helped, but if you do have a team member that misses a day, the person who steps in will be absolutely up to date on your care. Regardless of any schedule or service changes, your Care Navigation Team is always available to assist.